A New Beginning: How CNYHHN Helped the Johnson Family Find Stability
When Maria Johnson, a single mother of three, found herself struggling to balance her job, her children’s health needs, and financial instability, she felt overwhelmed. Her youngest son, Leo, had recently been diagnosed with Type 1 Diabetes, and managing his care—along with keeping up with rent and food costs—became an impossible challenge.
That’s when Maria was introduced to CNY Health Home Network (CNYHHN). A social worker at her son’s school noticed the difficulties she was facing and connected her with a Care Manager at CNYHHN’s Family Advocate Connections Team (FACT).
A Customized Care Plan for Success
Within just a few days, Maria met with her assigned Care Manager, Sarah, who worked to create a personalized plan that would help address her family’s most urgent needs.
✔ Coordinated Leo’s Medical Care: Sarah helped Maria schedule specialist appointments, connected her with a pediatric endocrinologist, and ensured Leo had access to the medical supplies needed to manage his diabetes.
✔ Provided Financial & Housing Assistance: Maria was referred to rental assistance programs and helped with applying for SNAP benefits, ensuring her children had access to healthy meals.
✔ Connected Maria to Employment Resources: Through CNYHHN’s partnerships, Maria enrolled in a job training program, giving her the opportunity to move into a more stable career.
✔ Offered Mental Health Support: Caring for three children, one with complex medical needs, took an emotional toll on Maria. She was connected with a counselor for stress management and family therapy to help her children adjust to the changes.
One Year Later: A Brighter Future
A year after connecting with CNYHHN, Maria says she feels stronger and more in control of her future.
- Leo is thriving—he has a care team in place, and Maria now feels confident managing his diabetes.
- The family has a stable home—Maria secured affordable housing with the help of her Care Manager.
- Maria started a new career—after completing a job training program, she landed a position in healthcare administration.
📌 “I don’t know where we’d be without CNYHHN,” Maria shares. “They didn’t just help my son—they helped my entire family find a path forward.”
